Extended Stay America Suites - Memphis - Germantown West

DeAndre and Deborah at the front desk are very much good at their jobs .. I’m always greeted with Good mornings and/or evenings .. they both make sure any needs or wants are taken care of. Miss Nikita (manager I believe) is a gem as well and shoutout out to Mr Williams (maintenance) as well I needed a quick fix in my room and there was no hesitation on fixing it. I do appreciate all they have done to make my stays comfortable and fitting

I have stayed at 5-star hotels all over the world - and I have to say that I have rarely experienced staff who were so gracious and accomodating - especially since the majority of the guests were anxious and upset that they had to check-in due to an ice storm which cut power to most of the city. They worked exceptionally hard to make sure everyone and their pets were well taken care of during this catastrophe!

The location is strategic. The price is excellent 👌

I like the fact we could check in at 3pm without waiting for the room to be clean.

staff room atmosphere parking nice facility, comfortable to be here